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test from 2016,2017,2018,2019,2020,2021,2022,2023

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
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Question
Answer
ag sales involves many types of "selling" situations, which activities apply   show
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you will know how to sell to a person when you know:   show
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sales people are considered to be problem solvers, influencers, and facilitators. which best describes the sales professional's role as a facilitator?   show
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show true  
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this is NOT considered a buying signal from a customer   show
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show attention, intrest, desire, conviction, action  
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show understand  
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what is the first step in the closing pyramid   show
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show be empathetic tward the caller  
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show both A and C (answers the question "how will i benift" and answers the question "what does it mean to me)  
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show expect to be turned down now and again  
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show use the "yes, but..." approach  
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show true  
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show spouse  
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show true  
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show attitudes, habits, and features  
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which of the following would not be part of a promotional campaign   show
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show to make the best use of their time and the customers time  
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a customer has order for spraying flax. you have discussed a weed control program and are about to start the season. the order is for tomorrow and as you drive by his field you notice a weed in his field that will NOT be able control. what do you do?   show
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show the difference between actual sale price and listed sales price  
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rapport is important because it:   show
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show 6  
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which of these in not a high pressure closing technique   show
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while talking with a customer on the phone, you hear following comments "i think your service is quite good." this comment is best described as a:   show
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show detail seeker, result seeker, excitement seeker, harmony seeker  
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show review the incedent  
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show false  
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show targeting  
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what is the retail price markup of 35% for an item that lists wholesale for $75   show
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show a sales approach that builds or raises to the "top floor" of benefits during presentation  
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show apply the features and benefits of your product to their earlier wants  
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when faced with a price objection, sales people should respond buy   show
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show to establish trust in the relationship  
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marketing mix includes the following   show
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a handwritten letter is acceptable if you don't have access to a computer, however be sure to use   show
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show beginning with a smile  
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show builds long-term relationships and aids in customer retention  
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not all customers or potential customers play by the rules. some customers are inclined to manipulate young salespeople. which is an example of a "dirty" trick customers can use   show
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an estimated 90 percent of customers who leave a store and do not return, do so because of.....?   show
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show potential indications of a customer's interest/concern  
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which IS an example of temperature taking question?   show
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what is selling?   show
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successful salespeople   show
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what is the best skill a sales person can possess? or should work to develop?   show
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show explain how the features of your product produce an economic benefit  
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Good salespeople must be able to recognize what influences customers to make a purchase. These influences are called?   show
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show attention, interest, desire, conviction, action  
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show SWOT analysis  
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what ultimately determines if you will accept a return of product from an unsatisfied customer?   show
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_______ percent of salespeople stay in sales after the first sales call.   show
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many failures in selling can be avoided if the salesperson learns how to properly close a sale. Of the following items, which is NOT a recommended item needed to close a sale?   show
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an estimated 90 percent of customers who leave a store and do not return do so because of:   show
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show increase demand and increase in price for seed  
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show can I send you home with three of these today?  
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what does developing a “you” attitude in a sales mean?   show
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show hidden  
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show 9,12  
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show potential indications of a customer’s interest/concern  
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who has the appropriate authority to determine the price of a product?   show
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which of the following is a good source to find prospects?   show
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show they will reevaluate their input costs to maximize value and attempt to lower input costs  
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potential clients who are not yet qualified are called?   show
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show undecided customers  
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during the selling process, it is recommended that most of the information about your product or service should be covered during what stage of the sale?   show
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as your company releases a new product line, what should you do to prepare first?   show
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show attempt to spend face to face time listen to their concerns  
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show real estate  
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A successful salesperson needs to possess which one of the following qualities?   show
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show Real or perceived need  
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show A customer’s wants  
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show Lack of courtesy  
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You were transferred to a new sales territory and are meeting the outgoing sales representative. What information should you obtain from them?   show
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show The percentage of all customers you sell your products to  
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The sales presentation is a series of steps that must be ……..?   show
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show 9, 12  
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show product presentation  
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show all of the above  
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show a return on investment  
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show Buying motives  
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Which of these is not an active listening skill?   show
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Most people give up on their selling careers because:   show
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show Product, price, place, and promotion  
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