Chapter 5
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| Purpose of Questions | Info gathering, focusing the interview, promoting insight, catharsis
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| Pitfalls of questioning | Jargon, leading questions, excessive questioning, multiple questions, irrelevant or poorly timed questions, Why questions
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| When the clients don't respond | Lack of understanding, ambiguous purpose, answer unknown, privacy
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| Concreteness | Measures the clarity and specificity of communication
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| The three domains | Feelings/ Affective, behavioral, thinking/ cognitive
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| MOANS | Must, ought, always, never, should
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| Structured interview | An interview that follows a predetermined sequence of questions
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| Unstructured interview | An interview that does not have a preset plan that restricts a direction, Pace, Or content
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| Closed questions | Questions that can easily be answered with a simple yes or no
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| Open questions | Questions that promote expansive answers
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| In direct questions | Statements that imply questions
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| Interview process goals | 1. establish purpose
2. Defining/ strengthening the counseling relationship
3. exploring and understanding the client situation/ problem
4. Problem-solving
5. Evaluating the work
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| Establish purpose type of question | What is your goal? What would you like to talk about?
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| Define the counseling relationship type the questions | What are your expectations of me? Have you had any experience with counseling?
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| Affective domain type of question | How do you feel?
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| Cognitive Domain type of question | What are you telling yourself? What do you say to yourself about this problem?
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| Behavioral domain type of question | How did you respond? What have you done?
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| Affective domain | How clients feel
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| Cognitive domain | How clients think about their situations
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| Behavioral domain | What clients are doing
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| Self talk | Mental messages people give to themselves
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| Problem-solving types of questions | What do you see as possible strategies for overcoming this problem? When will you start?
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| Evaluating the work type questions | How has your work met your expectations? What remains to be done?
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| Leading questions | A question that suggests a preferred answer
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| Directives | Short statements that provide directions to clients on topics, information, and pace
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| Types of transitions | Natural, strategic, control, phase, Connect or linking
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| Natural transitions | Arise out of the discussion flow seamlessly from one topic to another, with clear links between the two topics
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| Strategic transitions | Arise when counselors make choices among topic alternatives
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| Control transitions | Because counselors have to orchestrate the flow of the interview, they sometimes use this transition to manage the interviews direction
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| Phase transitions | Counselors also use topic changes to help move the counseling process into the next phase
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| Connect transitions | This transition is used to join or blend ideas from recurrent themes
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
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To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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